Shipping & Delivery Information

Polite Notice

We are on our Family Holiday from 11th-18th July all orders made during this time will be sent on our return on 19th July this includes all store “pick ups”. 

If you have any queries we will still be available via email and through our direct messages on Facebook/Instagram. 

Thank you ❤️

UK

UK STANDARD (England, Northern Ireland, Scotland & Wales)

Signed & Tracked

Standard Shipping orders are shipped with Royal Mail 2nd Class Recorded Delivery £4.20 and are estimated to arrive between 2-5 working days after placing your order.

Standard Shipping Orders 1st Class Recorded Delivery £5.10 are estimated to arrive between 1-3 working days. 

We aim to process all orders we receive before 12pm on the same day, this can change during busy periods, therefore parcels will be sent within 24hours during these times. 

If you would like an order sent next day delivery please call us and we can quote the cost as this depends on size & weight. 

Please note online orders are processed Monday-Friday, this excludes Bank Holidays. 

EUROPEAN & INTERNATIONAL

European and Worldwide orders can be placed by checking out, using the “Pick up” option. Your shipping costs will then be calculated by us and a quote will be given. Please contact the UK office on 0044 (0) 1948 258377 or email us info@ralphandrupert.com 

 CLICK & COLLECT- FROM WHITCHURCH SHROPSHIRE

Your order will be processed within 24 hours and you will be emailed confirmation when your parcel will be ready for collection.

All orders must be collected within 7 days, if you can not make it in during that time, please let us know.