Shipping & Delivery Information

Polite Notice -

We will be on Holiday from Thursday 15th February til Friday 23rd February. All Postal Orders placed after 2pm on Wednesday 14th February will be sent on our return (23rd February).

Click and Collects during this time will be fulfilled as normal. 

If you have any queries please email or send us a message via Fb these will be picked up whilst we are away. 


Thank you

UK

UK STANDARD (England, Northern Ireland, Scotland & Wales)

Signed & Tracked

Standard Shipping orders are shipped with Royal Mail 2nd Class Recorded Delivery £4.20 and are estimated to arrive between 2-5 working days after placing your order.

Standard Shipping Orders 1st Class Recorded Delivery £5.10 are estimated to arrive between 1-3 working days. 

We aim to process all orders we receive before 12pm on the same day, this can change during busy periods, therefore parcels will be sent within 24hours during these times. 

If you would like an order sent next day delivery please call us and we can quote the cost as this depends on size & weight. 

Please note online orders are processed Monday-Friday, this excludes Bank Holidays. 

EUROPEAN & INTERNATIONAL

European and Worldwide orders can be placed by checking out, using the “Pick up” option. Your shipping costs will then be calculated by us and a quote will be given. Please contact the UK office on 0044 (0) 1948 258377 or email us info@ralphandrupert.com 

 CLICK & COLLECT- FROM WHITCHURCH SHROPSHIRE

Your order will be processed within 24 hours and you will be emailed confirmation when your parcel will be ready for collection.

All orders must be collected within 7 days, if you can not make it in during that time, please let us know.